About
Policies and Security
"Get it together Morty”
We understand that our client may distribute copyrighted, trademarked, or sensitive content – either accidentally or on purpose - without appropriate rights. In that case, if you’re a copyright owner, you can contact us under the Digital Millennium Copyright Act of 1998 at [email protected].
We’ll respond to copyright infringement claims on Machi-Systems and take whatever action we think is appropriate, which may include removing the reported content or termination of accounts of clients who repeatedly infringe or charge often with infringing copyrights.
We follow a straightforward procedure for this circumstance with the following steps:
Copyright Owner sends the report.
The copyright owner must initially investigate to confirm that they legally own the copyright of said content and that our service’s content is unauthorized and infringing. The report must contain the following elements:
This will be sent to [email protected] and will be subject to review by our team.
Machi-Systems reviews the report and passes it to the client to be removed from his slot in 24 hours.
Upon approval, we will notify the client through email and Mach-Systems’s ticketing system and will be given 24 hours to remove infringing content. If the client does not respond within this period, an individual's service will be suspended and will only be unsuspended when the client contacts us and confirms the removal of said content.
Copyright Owner Revises or Retracts the Report
Machi-Systems will contact the Copyright Owner once our client completes the removal of infringing content within two business days. The copyright owner must review the action taken by the client and renew or revise their report.
The client may Send A Counter-Notice
If the client believes that they’ve appropriate rights on the reported content, they can legally dispute the report against the complainant directly but must inform us first with sufficient information. In this legal matter, Machi-Systems won't act as an intermediary.
Machi-Systems reserves the right to terminate the client’s service charged or determined to be “Repeat Infringer” or has not removed the reported content after the set period. Machi-Systems reserves the right to define the criteria by which Machi-Systems will determine that a person is a 'repeat infringer.’ A period of 24 hours will be provided before the termination action so the client can backup his data present on their Machi-Systems service.
With this Agreement of Abuse Policy, both Complainant and our Client agree that Machi-Systems is not liable for any legal actions against any client’s content on its services. Machi-Systems acts as a common carrier only, as explained in its Terms of Service.
At Machi-Systems, we ask and store the minimum amount of information from you that is necessary to maintain our records and provide the services that you’d expect from us. The Machi-Systems team is also well-trained to handle your data with the utmost privacy and security in mind and are required to observe strict rules, which includes using strong credentials and multi-factor authentication. Also, all of the payment processing is entirely handled by our payment processors, and none of your financial information is stored to Machi-Systems, aside from the user’s payment and their respective transaction IDs.
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